INC-1241 Overview Page On International Receivables Accounts Unavailable

Incident Report for BILL System Status

Resolved

Start Time: May 30, 2025 10:57 PM Pacific Time Zone
End Time: May 30, 2025 11:59 PM Pacific Time Zone
Description: International users accessing their Receivables accounts encounter a spinner or blank pages on the Overview page. Other pages within the application load properly.

Status: This incident has been completed. Your patience is appreciated.
Posted May 31, 2025 - 00:30 PDT

Monitoring

Start Time: May 30, 2025 10:57 PM Pacific Time Zone
End Time: May 30, 2025 11:59 PM Pacific Time Zone
Description: International users accessing their Receivables accounts encounter a spinner or blank pages on the Overview page. Other pages within the application load properly.

Status: The issue has been addressed. Our team will continue to monitor the status.
Posted May 31, 2025 - 00:02 PDT

Identified

Start Time: May 30, 2025 10:57 PM Pacific Time Zone
End Time: N/A
Description: International users accessing their Receivables accounts encounter a spinner or blank pages on the Overview page. Other pages within the application load properly.

Status: Our team is currently investigating and working to quickly resolve an issue. We apologize for the inconvenience.
Posted May 30, 2025 - 23:26 PDT
This incident affected: BILL Platform.