Start Time: September 28, 2022 9:54 AM Pacific Time Zone End Time: September 28, 2022 2:10 PM Pacific Time Zone
Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant
Status: The issue is now resolved. We appreciate your patience during this incident.
Posted Sep 29, 2022 - 11:54 PDT
Monitoring
Start Time: September 28, 2022 9:54 AM Pacific Time Zone End Time: September 28, 2022 2:10 PM Pacific Time Zone Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant
Status: Functionality has been restored. We are now monitoring the service.
Posted Sep 28, 2022 - 14:41 PDT
Identified
Start Time: September 28, 2022 9:54 AM Pacific Time Zone End Time: N/A Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant
Status: The cause of the issue has been identified and we are actively working on a resolution.
Posted Sep 28, 2022 - 10:57 PDT
Investigating
Start Time: September 28, 2022 9:54 AM Pacific Time Zone End Time: N/A Description: Increase in service load affecting Multi Factor Authentication
Status: Our team is currently investigating and working to quickly resolve an issue.
Posted Sep 28, 2022 - 10:25 PDT
This incident affected: Multi-Factor Authentication.